Privacy Policy - Zambad Industries Pvt Ltd
Privacy Policy
Zambad Industries Private Limited Last Updated: 1st November 2025
This Privacy Policy describes how Zambad Industries Private Limited ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site").
1. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
A. Personal Information (Information you provide to us)
- Contact Details: Name, billing address, shipping address, email address, and phone number.
- Financial Data: Payment information (such as credit card numbers or other payment details), which is handled by our secure payment processors. We do not store sensitive payment information on our servers.
- Order Details: Information about the products you purchase, including custom design specifications.
B. Usage Data (Information collected automatically)
- Your computer's Internet Protocol (IP) address.
- Browser type and version.
- The pages of our Site that you visit, the time and date of your visit, and the time spent on those pages.
- Unique device identifiers and other diagnostic data.
2. How We Use Your Information
- To Fulfill Orders: To process your transactions, manufacture your jewelry, handle payments, and arrange for shipping and delivery of the products you purchased.
- Communication: To communicate with you, provide customer support, and respond to your inquiries regarding products, services, or orders.
- Marketing and Promotions: To provide you with information, advertisements, or marketing communications relating to our products or services (in accordance with your preferences).
- Site Improvement: To monitor the usage of our Site and analyze trends to improve our website design, product offerings, and user experience.
- Security: To detect, prevent, and address technical issues or fraudulent activity.
3. Sharing Your Personal Information
- Service Providers: Payment processors, shipping/logistics partners, and marketing/analytics providers.
- Legal Compliance: Disclosure as required by law or valid public authority requests.
- Business Transfers: Transfer of personal data in case of merger, acquisition, or asset sale.
4. Security of Data
We implement commercially acceptable technical and administrative security measures designed to protect your Personal Data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the right to:
- Access: Request copies of your personal data.
- Rectification: Request correction of inaccurate or incomplete information.
- Erasure: Request deletion of your personal data, under certain conditions.
- Opt-out of Marketing: You can opt out of receiving future marketing communications from us at any time.
If you wish to exercise any of these rights, please contact us using the details below.
6. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this document.